Privacy Policy

Dr J's Hardwood Flooring ("we", "us") respects your privacy. This policy explains what we collect when you request a flooring estimate on this website, and how we use it.

Information we collect

• Information you give us: your project details, budget range, timing, preferred contact time, city, name, mobile phone number and (optionally) email address.
• Technical and marketing information: IP address, browser type, the page you visited, how you arrived (such as the ad or link you clicked, including UTM parameters and Meta click identifiers), and cookies set by advertising and analytics tools.

How we use it

• To contact you about your estimate by phone, and by text message if you opted in.
• To prepare and deliver flooring estimates and services.
• To measure and improve our advertising, including through Meta (Facebook and Instagram).
• To prevent spam and keep our website secure.

Advertising and cookies

We may use the Meta Pixel and Meta's Conversions API. These tools receive information about your visit and, when you submit a request, a securely hashed version of your contact details so Meta can match and measure results. You can control ad personalization in your Meta account settings and manage cookies in your browser.

Text messages

If you check the SMS consent box, we may text you about your estimate. We do not sell or share your phone number or SMS consent with third parties for their own marketing. See the SMS section of our Terms for message frequency, opt-out and help details.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business (for example hosting, database, email, text-messaging and advertising measurement providers), and when required by law.

Retention and security

We keep your information only as long as needed for the purposes above and to meet legal obligations, and we use reasonable safeguards to protect it. No method of transmission or storage is completely secure.

Your choices

You can ask us to access, correct or delete your information, or stop contacting you, by calling (916) 308-6677 or visiting our showroom. California residents may have additional rights under California law, and we will honor valid requests.

Children

This website is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The date above shows when it was last revised.

Contact

Dr J's Hardwood Flooring
96 Lincoln Blvd, Suite D, Lincoln, CA
(916) 308-6677